Effective date: June 20, 2018
Marlin tours d.o.o. („us“, „we“, or „our“) operates the semisubmarine-krk.com website (the „Service“).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from semisubmarine-krk.com
1. The Information We Collect on the Service:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you („Personal Data“). Personally identifiable information may include, but is not limited to:
- Email address
- Cookies and Usage Data
1.1 Usage Data
We may also collect information how the Service is accessed and used („Usage Data“). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
1.2 Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use the Information We Collect
We use the information that we collect in a variety of ways in providing the Service and operating our business, including the following:
2.1 Booking Operations
We use the information provided by our users – to operate and provide all features of the Booking Service. The User of this Service will only be contacted for the sole purpose of the reservation made on this site. After the reservation has expired, your information is securaly stored for 15 more days, after that all of your information is deleted.
2.2 Improvements
We use the information to understand and analyze the usage trends and preferences of our Visitors and Users, to improve the Service, and to develop new products, services, feature, and functionality.
2.3 Communications
We may use a Visitor’s or User’s email address or other information – to contact that Visitor or User (i) for administrative purposes such as customer service, to address intellectual property infringement, right of privacy violations or defamation issues related to the Client Data or Personal Data posted on the Service.
2.4 Cookies and Tracking Technologies
We use automatically collected information and other information collected on the Service through cookies and similar technologies to monitor aggregate site usage metrics such as total number of visitors and pages viewed. You can obtain more information about cookies by visiting http://www.allaboutcookies.org.
2.5 Analytics
We use Google Analytics to measure and evaluate access to and traffic on the the Site. Google operates independently from us and has its own privacy policy, which we strongly suggest you review. Google may use the information collected through Google Analytics to evaluate Users‘ and Visitors’ activity on our Site. For more information, see Google Analytics Privacy and Data Sharing.
We take measures to protect the technical information collected by our use of Google Analytics. The data collected will only be used on a need to know basis to resolve technical issues, administer the Site and identify visitor preferences; but in this case, the data will be in non-identifiable form. We do not use any of this information to identify Visitors or Users.
2.6 Behavioral Remarketing
semisubmarine-krk.com uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
Facebook (Visitor Action Pixel)
We use the “visitor action pixels” from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”)) on our website.
This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.
The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.
Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
Information about our Facebook Page
When you visit our Facebook Pages, which we use to represent our company or individual products or services, some of your personal data will be processed. The sole controller responsible for the processing of personal data is Facebook Ireland Ltd (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, “Facebook”). Further information about the processing of personal data by Facebook can be found at https://www.facebook.com/privacy/explanation.
Processing of Page Insights
Facebook provides us with anonymized statistics and insights for our Facebook page, which help us to understand the types of actions that people take on our Page (so-called “Page Insights”). These Page Insights are created based on specific information about individuals who have visited our Page. This processing of personal data is carried out by Facebook and by us as joint controllers. The processing serves our legitimate interest to evaluate the types of actions being taken on our Page and to improve our Page based on these findings. The legal basis for this processing is Article 6 paragraph 1 letter f GDPR. We are in no case able to assign the information obtained via Page Insights to a specific Facebook profile using the “Like” data for our Page.
We have reached an agreement with Facebook to share joint responsibility for the processing, in which the division of data protection obligations between ourselves and Facebook is set out. Details about the processing of personal data for creating Page Insights and the agreement entered into between ourselves and Facebook can be found at https://www.facebook.com/legal/terms/information_about_page_insights_data.
Processing of data that is provided to us via our Facebook pages
We also process data that you make available to us via our Facebook Pages. Such information might be your Facebook user name, your player name in one of our games, contact details or a communication to us. We only process this personal data if we have previously expressly asked you to share this data with us, for example as part of a survey or a competition. This processing will be done by us as the sole data controller.
If you have communicated data to us because you are taking part in a contest, we will only process this if it is necessary to send you a prize. After delivery of the prize, or if you do not win, your data will be deleted. The legal basis for this processing is Article 6 paragraph 1 letter b GDPR.
Personal data that we have collected through surveys will be processed in anonymized form, to ensure that customers are happy with our offers. This processing serves our legitimate interest of continuously improving our offers, and the legal basis therefor is Article 6 paragraph 1 letter f GDPR.
3. To Whom We Disclose Information
We will not intentionally disclose the Personal Data or Client Data that we collect or store on the Service to third parties. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:
3.1. Service Providers
We work with third party service providers who provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to, or process Personal Data or Client Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.
3.2 Law Enforcement, Legal Process and Compliance
We may disclose Personal Data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
4. Your Choices
4.1 Access, Correction, Deletion
We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated Service, you may contact us as set forth in the “Contact” section. At your request, we will have any reference to you deleted or blocked in our database.
You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.
At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact semisubmarine.krk@gmail.com. You also have a right to lodge a complaint with data protection authorities.
4.2 Navigation Information
You may opt out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.
5. Third-Party Services
The Service may contain features or links to web sites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
6. The Following Types of Cookies Are Used in the Site
Category: Necessary (1)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
|
COOKIE NAME |
PROVIDER |
TYPE |
EXPIRY |
|
CookieConsent |
semisubmarine-krk.com |
HTTP |
1 year |
Cookie purpose description: Stores the user’s cookie consent state for the current domain
Category: Statistics (6)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
|
COOKIE NAME |
PROVIDER |
TYPE |
EXPIRY |
|
@@History/@@scroll|# |
youtube.com |
HTML |
Persistent |
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
| COOKIE NAME | PROVIDER | TYPE | EXPIRY |
|
_ga |
semisubmarine-krk.com |
HTTP |
2 years |
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
|
COOKIE NAME |
PROVIDER |
TYPE |
EXPIRY |
|
_gat |
semisubmarine-krk.com |
HTTP |
Session |
Cookie purpose description: Used by Google Analytics to throttle request rate
|
COOKIE NAME |
PROVIDER |
TYPE |
EXPIRY |
|
_gid |
semisubmarine-krk.com |
HTTP |
Session |
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
|
COOKIE NAME |
PROVIDER |
TYPE |
EXPIRY |
|
vuid |
vimeo.com |
HTTP |
2 years |
Cookie purpose description: Collects data on the user’s visits to the website, such as which pages have been read.
|
COOKIE NAME |
PROVIDER |
TYPE |
EXPIRY |
|
pll_language |
semisubmarine-krk.com |
HTTP |
1 year |
Cookie purpose description: Detects default language on user’s web browser and shows web page on that language (only for croatian, english, german and italian)
Category: Marketing (4)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
|
COOKIE NAME |
PROVIDER |
TYPE |
EXPIRY |
|
GPS |
youtube.com |
HTTP |
Session |
Cookie purpose description: Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
|
COOKIE NAME |
PROVIDER |
TYPE |
EXPIRY |
|
NID |
google.com |
HTTP |
6 months |
Cookie purpose description: Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads.
|
COOKIE NAME |
PROVIDER |
TYPE |
EXPIRY |
|
VISITOR_INFO1_LIVE |
youtube.com |
HTTP |
179 days |
Cookie purpose description: Tries to estimate the users‘ bandwidth on pages with integrated YouTube videos.
|
COOKIE NAME |
PROVIDER |
TYPE |
EXPIRY |
|
YSC |
youtube.com |
HTTP |
Session |
Cookie purpose description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
7. Minors and Children’s Privacy
Protecting the privacy of young children is especially important. Our Service is not directed to children under the age of 18, and we do not knowingly collect Personal Data from children under the age of 18 without obtaining parental consent. If you are under 18 years of age, then please do not use or access the Service at any time or in any manner. If we learn that Personal Data has been collected on the Service from persons under 18 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information.
8. Data Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in our possession. This includes, for example, firewalls, password protection and other access and authentication controls. We use SSL technology to encrypt data during transmission through public internet.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Service, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us as set forth in the “Contact” section.
If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.
9. Data Retention
We only retain the Personal Data collected from a User (Email address) for 15 days after the reservation has ended or expired.
10. Changes and Updates to this Policy
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify the Policy, we will make it available through the Service, and indicate the date of the latest revision, and will comply with applicable law. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy.
How to Contact Us
Please contact us with any questions or comments about this Policy, your Personal Data, our use and disclosure practices, or your consent choices by email at semisubmarine.krk@gmail.com.